2022-2023 Academic Catalog 
    
    Jul 05, 2022  
2022-2023 Academic Catalog

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BUS 217 - Customer Service

3 Credit Hours
Providing excellent customer service remains one of the most important ways for any business to differentiate itself from competitors. In this course, students will improve their service skills through a multi-faceted approach: by learning how to handle difficult customers, by improving communication skills, by appreciating diversity and by building loyalty.

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