2022-2023 Academic Catalog 
    Apr 25, 2024  
2022-2023 Academic Catalog [ARCHIVED CATALOG]

Syllabus (opens a new window)

Add to Catalog Bookmarks (opens a new window)

BUS 217 - Customer Service

3 Credit Hours
Providing excellent customer service remains one of the most important ways for any business to differentiate itself from competitors. In this course, students will improve their service skills through a multi-faceted approach: by learning how to handle difficult customers, by improving communication skills, by appreciating diversity and by building loyalty.

Check course scheduling information | Check course textbook information

Add to Catalog Bookmarks (opens a new window)