Software Support Specialist, Diploma

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Software Support Specialists will have basic knowledge of computer logic and methodology to run software applications. They may provide assistance, advice, problem solving, and technical information to customers regarding the use of software and can act as liaison with customers regarding the status of their requests.

TECHNOLOGY REQUIREMENTS: This degree requires students to purchase a Southeast Tech laptop from the Southeast Tech IT Support Center.

ALSO OFFERED AS A FULL-TIME (ONLINE) AND PART-TIME (ONLINE) PROGRAM!

Program Curriculum | 33 Credits Minimum

First Semester

GEN ED REQ - Software Support Specialist Computer Requirement 3 Credit Hours
GEN ED REQ - Software Support Specialist Mathematics Requirement 3 or 4 Credit Hours
SSS 100 - Student Success Seminar 2 Credit Hours
CIS 130 - Introduction to Programming 3 Credit Hours
CIS 195 - Internet Programming Essentials 4 Credit Hours

Second Semester

GEN ED REQ - Software Support Specialist Communications Requirement 3 Credit Hours
GEN ED REQ - Software Support Specialist Social Sciences Requirement 3 Credit Hours
CIS 131 - C# Programming 3 Credit Hours
CIS 149 - Introduction to Java 3 Credit Hours
CIS 194 - Introduction to Databases 3 Credit Hours
CIS 196 - Internet Programming II 3 Credit Hours

Additional Information

A grade of “C” or higher is required for all CIS Programming courses.

Students entering a program in any semester other than outlined may not graduate in the expected amount of time.