2013-2014 Catalog & Handbook 
    Jan 22, 2020  
2013-2014 Catalog & Handbook [ARCHIVED CATALOG]

Health Information Services, Diploma

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If you’ve always wanted to enter the exciting world of healthcare but didn’t want to spend years achieving your dream, the Health Information Services program is for you. Developed to prepare professionals to manage and coordinate the flow of patient information in a healthcare setting, this is a wonderful opportunity for a first career, change in career, or even a way to build healthcare experience onto your current resume!

In just nine months, you will become knowledgeable in working with computerized health systems, scheduling, insurance, billing and coding for reimbursement and medical records management.

Background checks and drug screenings are required for this program.

  • Southeast Tech Laptop Required

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Health Information Services: Allied Health, AAS !

Learning Outcomes

Upon completion of a Diploma in Health Information Services a student will be able to:

Science & Technology

  • Understand the basic principles and practices of Health Information Services careers.
  • Learn and understand terminology associated with a health care setting.
  • Know the importance, laws and guidelines of privacy, confidentiality and security of the electronic medical record and patient information utilizing HIPAA guidelines.
  • Know the role that electronic and manual financial management plays in a heath care setting.
  • Ability to accurately negotiate and troubleshoot an electronic health record using database software.
  • Understand basic paper and electronic record filing.
  • Comprehend the job responsibilities that are need to work in Health Information Services.
  • Learn and practice keyboarding skills to obtain at least at 60 cwam average.
  • Exhibit, observe and review various office procedures in a medical setting including scheduling of patients, office management and patient flow.
  • Perform basic billing at a clinical site utilizing acceptable coding guidelines if appropriate.
  • Transcribe authentic medical dictation of varying degrees of complexity.
  • Apply knowledge of the four basic medical reports along with specialty reports.
  • Implement medical transcription tools to include types of formatted reports.
  • Demonstrate the ability to use reference books in medical transcription.
  • Familiar with the format of the basic types of medical reports.
  • Know the types of medical office notes and correspondence.

Problem Solving/Critical Thinking

  • Complete accurate and concise reports in written documentation.
  • Troubleshoot electronic medical record to find risk management issues.
  • Understand the role of the electronic medical record.
  • Complete electronic patient scheduling activities using a EHR.
  • Understand the uses for an electronic medical records in the healthcare setting.
  • Apply correct medical coding guidelines for office visits, services and procedures performed in a medical setting.


  • Exhibit strong work ethic, integrity, teamwork and networking between peers, patients, staff, and health care professionals.
  • Demonstrate awareness to cultural diversity. Possess skills to accommodate diversity and difficult patients.
  • Maintain accountability for actions and results.
  • Possess appropriate customer service skills for interacting with patients.
  • Remain competitive within profession by participating in continuing education and professional development opportunities.
  • Apply concepts of professional development and ethical conduct and meet the clinical site’s policy and requirements.
  • Resolve conflicts through negotiation.
  • Understand the principles for managing change.
  • Appreciate the need to adapt direct patient care to meet the needs of diversity.
  • Maximize work efficiency through the use of technology.
  • Efficiently solve problems commonly encountered in one’s own work.
  • Display a caring attitude toward patients in all aspects of job responsibilities.
  • Understand direct patient care delivery systems in multiple practice settings.
  • Efficiently manage one’s work whether performed alone or as part of a team.
  • Function effectively as a member of the health care team.


  • To demonstrate professional communication.
  • Follow instructions, verbally and in written format.
  • Provide ethical and compassionate communication with patients, families and health care professionals.

(Fall Start)

(Spring Start)

Additional Information

*Requires satisfactory completion of all required coursework and approval of Program Chair.

A “C” or higher is required for all HC & HIS courses.

Students entering a program in any semester other than outlined may not graduate in the expected amount of time.

*You can choose any courses from the suggested Tech Electives below. Please see your Program Advisor for other technical elective options.

Estimated total program fees

Tuition $3,744
Fees $3,204
Books and Supplies $1,200
Physical & Immunizations $ 100
Laptop $840
Background Check/Drug Screen $ 110
TOTAL $9,198

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