Software Support Specialist, Diploma

Learning Outcomes

Upon completion of a Diploma in Software Support Specialist, a student will be able to:

Science & Technology     

• Understand and demonstrate basic computer constructs.
• Understand and demonstrate proficiency in the following languages: Java, C#, PHP, HTML, SQL
• Demonstrate proficiency using a variety of integrated development environment (IDE) applications (Visual Studio, Websphere, Dreamweaver)
• Demonstrate proficiency using relational databases.        
• Understand and demonstrate proficiency in the following DBMS (Database Management Systems): Microsoft Access, Microsoft SQL Server, MySQL
• Understand and demonstrate proficiency using object oriented programming concepts.

 Problem Solving/Critical Thinking       

• Demonstrate the ability to break down the logic needed to solve a problem using computer programs.
• Demonstrate the ability to work independently and in teams to achieve established goals.

Professionalism 

• Exhibit professional and ethical behavior.
• Seek membership in professional organizations.
• Demonstrate the ability to research and present information on a given IT topic.

 Communication

• Demonstrate proficiency in written communication. 
• Demonstrate professional verbal skills through oral presentations. 
• Demonstrate use of appropriate computer terminology.

Program Curriculum - Total Credits: 36

Additional Information

*Students interested in completing a two year AAS degree should take ENGL 101  in place of COMM 102  and register for Computer Programming, AAS Degree.

Students entering a program in any semester other than outlined may not graduate in the expected amount of time.

Estimated total program fees