Software Support Specialist, Diploma

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Admission Requirements

Learning Outcomes

Estimated Program Fees

Software Support Specialists will have basic knowledge of computer logic and methodology to run software applications as well as fundamental concepts of marketing, servicing customers and collaborating with business partners. They may provide assistance, advice, problem solving, and technical information to customers regarding the use of software and can act as liaison with customers regarding the status of their requests.

Southeast Tech Laptop Required

Meet your Instructors

Program Curriculum - Total Credits: 36

First Semester

SSS 100 - Student Success Seminar 2 Credit Hours
CIS 106 - Introduction to Computers/CIS 3 Credit Hours
CIS 130 - Introduction to Programming 3 Credit Hours
CIS 195 - Internet Programming Essentials 4 Credit Hours
COMM 102 - Communication in the Workplace 3 Credit Hours *
MATH 100 - College Math 3 Credit Hours

Second Semester

PSYC 100 - Psychology at Work 3 Credit Hours
CIS 131 - C# Programming 3 Credit Hours
CIS 149 - Introduction to Java 3 Credit Hours
CIS 194 - Introduction to Databases 3 Credit Hours
CIS 196 - Internet Programming II 3 Credit Hours
CIS 207 - eBusiness 3 Credit Hours

Additional Information

*Students interested in completing a two year AAS degree should take ENGL 101 in place of COMM 102 and register for Computer Programming, AAS Degree.

A grade of “C” or higher is required for all CIS Programming courses.

Students entering a program in any semester other than outlined may not graduate in the expected amount of time.