6R2 Performance Results of Support Services

As indicated by the Noel-Levitz SSI for 2008, students report high satisfaction with a majority of STI support services (Table 6.1).

Table 6.1 SSI Student Support Question Results Above National Mean (2008)

Question	STI	National
Child care facilities are available on campus.	4.96***	4.46
Personnel in the Veterans Services program are helpful.	4.69*	4.57
The career services office provides students with the help they need to get a job.	5.20***	4.98
The student center is a comfortable place for students to spend their leisure time.	5.29*	5.17
There are adequate services to help me decide upon a career.	5.35***	5.18
The campus is safe and secure for all students.	5.64***	5.50

* ** *** (statistically significant above the national mean)

Table 6.2 indicates the SSI 2008 results at or below the national mean. STI currently has an AQIP Action Project to address IT efficiency and upgrades. The Mickelson Center renovation is expected to have a significant impact on Library services and presence. STI has also addressed its tutoring services by increasing tutoring hours and options and believes that these changes will show significant improvement results when the next survey is given in spring 2011.

Table 6.2 SSI Student Support Question Results At or Below National Mean (2008)

Question	STI	National
Institution’s commitment to students with disabilities?	5.41	5.44
Library resources and services are adequate.	5.25	5.56***
There are a sufficient number of study areas on campus.	5.32	5.33
Library staff are helpful and approachable.	5.22	5.48***
Computer labs are adequate and accessible.	5.13	5.54***
The equipment in the lab facilities is kept up to date.	5.37	5.42
Tutoring services are readily available.	5.14	5.35***

The STI Foundation report on number and amount of student scholarships awarded indicates the strength of this specific student support. For 2009-2010, the Foundation net assets totaled $842,496, and the Scholarship Committee awarded 171 scholarships worth a total of $136,770. As Table 6.3 shows, the STI Foundation Endowment balance has continued to grow.

Table 6.3 STI Foundation Endowment Funds

Foundation Growth	2010	2009	2008	2007	2006
Endowment Balance	$578,903	$468,959	$517,415	$450,561	$301,763