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Student Support Services
At STC, we believe in nurturing every aspect of your student experience. From academic support to career development, we are here to help you thrive. Our services are designed to address your unique needs and challenges, ensuring you have the tools and resources to succeed both inside and outside the classroom. Our team of experienced Student Success Advisors is dedicated to guiding you on your journey. They bring a wealth of knowledge and expertise to help you navigate your academic path, overcome obstacles, and achieve your goals. Whether you need help with course selection, career planning, or personal well-being, our advisors are here to provide personalized support and guidance.
Student Insurance
Students are responsible for their own insurance for medical expenses in case of injury. Students should be covered by their own insurance or their parent’s or guardian’s insurance. STC does not carry insurance for student injuries while in class, on campus, or at college-sponsored activities.
Counseling
Choosing a career and meeting life’s challenges can be difficult. To help students meet these challenges, STC provides both Career and Personal Counseling services.
Career Counseling
At STC, we want students to graduate with the skills they need to get the best jobs possible. Students have many hands-on opportunities to develop those technical skills in classes, labs, and internship experiences. Career Services offers a variety of services to assist students and alumni by offering:
- Career exploration assessments
- Job search assistance for internships, part-time, and full-time employment—during college and after graduation
- Resume and cover letter support
- Mock interview preparation
- Career fairs throughout the year
Personal Counseling
STC offers professional mental health counseling services to meet the various needs of students on campus. Free Mental Health Assessments and Counseling are available when life issues get in the way of personal and/or academic success.
Note: Students requesting/receiving counseling services need to inform the counselor of any/all legal involvement as a provision of services. Recommendations and reports, as requested by the student, attorneys, and/or court of law, are beyond the scope of practice provided by the counselor at STC.
STC Advisors
At STC students have two advisors: Academic Program Advisors and Student Success Advisors. The two advisors work together to assist students in meeting their educational goals.
Academic Program Advisors
Each student enrolled in a program is assigned to a faculty Academic Program Advisor from the student’s program of study. Students should meet regularly with their Academic Program Advisor to plan their program and review their progress toward the attainment of their academic goals.
Student Success Advisors
All STC students are assigned to a Student Success Advisor once they have registered for classes. Our team of experienced Student Success Advisors is dedicated to guiding you on your journey. They bring a wealth of knowledge and expertise to help you navigate your academic path, overcome obstacles, and achieve your goals. Whether you need help with course selection, career planning, or personal well-being, our advisors are here to provide personalized support and guidance.
Student Success Seminar (SSS 100)
All new STC students are required to complete a Student Success Seminar (SSS100) course taught by a Student Success Advisor. This course supports your success at STC and prepares you for the workplace. You will build academic habits, personal well-being skills, and career readiness so you can meet your goals throughout your program. This course helps you understand yourself, strengthen your skills, and build a clear path toward your future—academically, personally, and professionally. We also focus on career readiness skills with an emphasis on leadership, teamwork, and communication. Civic Responsibility through community engagement and service and personal responsibility by owning your choices, wellness, and goals.
Note: Students who have successfully completed a minimum of 9 post-secondary credits with a 2.0 or higher GPA at another college or university are not required to take the Student Success Seminar course. However, all students entering STC directly from high school are required to take the seminar course regardless of post-secondary course completion.
STC Navigate System
STC cares about your success inside and outside of the classroom. We understand how closely the two are connected. Additionally, we know that there are many things that can obstruct your path to successful degree completion.
To help you navigate those obstacles as we utilize an early alert system. Navigate is a system that allows faculty and staff to better communicate with each other when students might need some additional assistance. When an STC faculty member or staff member has concerns about a student, they can submit a referral which quickly gets routed to the appropriate personnel to assist that student.
What is a Navigate Alert?
A Navigate Alert is a way for someone on campus to help connect you with support when they notice you might be having a hard time—academically, personally, or otherwise.
If a faculty or staff member submits an alert, it simply means they care about your success and want to make sure you are not navigating challenges alone. The alert helps your advisors reach out to you.
Your advisor will work with you to:
- Listen and understand what’s going on,
- Help you find useful resources on campus or in the community, and
- Create a plan that supports your goals and helps you move forward.
A Navigate Alert is not a punishment and not a disciplinary action. It is a way to make sure you have support, encouragement, and access to resources when you need them.
When are referrals submitted?
Here are just a few of the referral types submitted by faculty and staff:
- Poor attendance or missing a class without notice
- Missing assignments or exams
- Connection to the Academic Resource Center
- Issue with classroom or textbook technology
- Changes in behavior
- Other academic or personal obstacles that might be interfering with your success
Housing
STC offers an on-campus housing option for enrolled students. The 52-unit complex houses 202 students in a 4-bedroom apartment setting. Students who would like more information about STC Housing can contact housing staff at 605-367-5769, e-mail housing@southeasttech.edu, or visit STC’s Housing website.
Students who wish to live in an off-campus setting are responsible for making their own living arrangements. Students should begin their housing search early to ensure that suitable accommodations can be found.
STC Library Resource Center
The library provides students and staff access to electronic and print resources for research, coursework, and recreational reading. Located inside the Student Success Center in STC’s George S. Mickelson Center, students can find several configurations of comfortable seating for individual or group study, as well as a helpful and knowledgeable staff ready to assist. Library resources (i.e., online databases) may be accessed off campus through myTech with approved login credentials.
Career Center Services
The mission of STC is to provide educational excellence for tomorrow’s workforce. The Career Center supports students in transitioning from school to work; however, students are responsible for actively pursuing employment opportunities.
The Career Center assists students and alumni by sharing job opportunities and helping them present themselves effectively as job candidates. It also supports employers by connecting them with qualified candidates. Each year, representatives from business, industry, healthcare, and government partner with the Career Center to post full-time and part-time job openings.
For full or part-time placement assistance, students should contact the Career Center Office located in the Student Success Center in the Mickelson building or email studentjobs@southeasttech.edu.
Academic Resource Center
The Academic Resource Center helps you achieve your academic goals so you can pursue your professional ambitions. Sometimes, a class or assignment can stand in the way – but, it doesn’t have to. The ARC offers STC students the academic assistance they need to excel with free one-on-one and online tutoring provided by faculty, professional, and peer tutors.
The ARC provides:
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Study skills development in writing, math, test-taking, memorization, note-taking, and organization
Adult Education and Literacy/AEL Services
The Hovland Adult Learning Center offers free, individualized instruction and teacher-directed classes for GED preparation, English Language Acquisition, and basic skill development in reading, math, and English. These classes are not credit-bearing. Contact the Hovland Learning Center at 605-367-7997 for more information.
Accessibility Services
STC is committed to creating an inclusive and welcoming experience by providing services and support to ensure students can access and participate in all activities, programs, and services. To ensure equal access, Accessibility Services provides accommodation, education, consultation, and advocacy for qualified students with disabilities. In accordance with Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990, and the Americans with Disabilities Act Amendment of 2008, STC ensures that no student with a disability will be discriminated against or denied access to, participation in, or benefits of programs, services, and activities offered by STC. Accessibility Services will work collaboratively with students to identify reasonable accommodations that support them in their academic programs and co-curricular activities.
Students must provide the Accessibility Services Coordinator with recently written documentation of a disability before qualifying for services. Contact the Accessibility Services Coordinator at access@southeasttech.edu or 605-367-5727 for more information.
Childcare Facility
Southeast Tech operates a childcare facility located on campus. The Scarbrough Center (SC) is a state-licensed childcare facility able to care for 84 children between the ages of 4 weeks to 8 years. This quality care is available at a reasonable fee and promotes the intellectual, social, emotional, and physical development of the child. Activities are based on the child’s interests and development level. The SC is staffed with well-educated and trained individuals that follow developmentally appropriate practice. All staff have been cleared through various agencies before they are employed at the SC. The SC also contracts with the Sioux Falls School District’s Child Nutrition Program to provide nutritional snacks and meals.
The SC was originally built in 1991, but during the summer of 2009 it was completely remodeled and currently incorporates an indoor environment that inspires all who enter. Both children and adults enjoy the nature inspired beauty within and also notice the well-organized areas and the furnishings that define the space in each classroom. Each area includes authentic items, and since literacy is a strong component of our program, books are available in each area specific to that part of the classroom. The center also believes in child process creations and displays these in a way that shows respect for their work.
Not only is the SC’s indoor environment inspiring, but we continue this environment outside with our Outdoor Nature Playground. Children have daily access to this fenced-in playground which continues the same curriculum areas outside as indoors: Large Motor, Sand, Water Play, Building, Music (including a large stage), Books, and of course, a Garden. Even our youngest children have their own toddler playground where they can experience the outdoors in a safe but enjoyable manner. Currently, the SC is the only Certified Nature Explore Classroom in South Dakota. This honor recognizes SC’s commitment to connecting children with nature. A tour of this inspiring indoor environment and outdoor nature playground is always encouraged before parents make any decisions.
The Scarbrough Center is open for childcare from 7:00am to 5:00pm Monday through Friday and is closed for holidays. Enrollment is limited to Southeast Tech students and Southeast Tech and Sioux Falls School District employees. For information regarding fees and openings or to set up a tour, contact the Scarbrough Center at 605-367-8444.
Campus Bookstore
Located in Mickelson Center, the Southeast Tech Bookstore carries all required course materials including textbooks, course kits, tools, and uniforms along with a wide arrangement of supplies and electronics. Textbook options include New, Used, Rentals, and eBooks. Course materials can be purchased in-store or online at https://bookstore.southeasttech.com/. In-store Pick up options are available through the online webstore.
The Bookstore also has a wide assortment of STC gear along with fresh coffee, snacks and drinks to get you through your day. Additional Apparel and Gear is available at https://southeasttechbookstore.merchorders.com/
Textbook Charges
- Eligibility: Students who have completed all of the required financial aid paperwork and will receive their financial aid on or before the financial aid disbursement day, will be eligible to use the amount of financial aid that exceeds their tuition and fees total to charge the cost of textbooks and course required supplies to a student account at the STC Bookstore. The individual students’ charge limit will not exceed the amount of excess financial aid available.
- Charge Period: Bookstore charge accounts will be available beginning two weeks before the start of each semester and the ability to charge will continue until the end of the course add period.
- Returns: Returns will be allowed for Textbooks only as per the Bookstore Return Policy. Refer to Bookstore or Webstore for details. Returns will be credited back to student accounts.
- Charge Account Payment Due Dates: Student charge balances and available charge limits may be updated daily between the Bookstore and the Business Office. All Bookstore charges will be automatically deducted from the excess financial aid balance prior to the disbursement of financial aid. Changes in student schedules may affect the Bookstore charge account limit. Reducing the number of credits may reduce the amount of financial aid available. If the Bookstore charge balance exceeds the amount of financial aid available, the amount of the over-charge is due in the Business Office on fee payment day. If a student adds or drops courses during the first two weeks of classes, it is the student’s responsibility to verify that there are enough funds to cover the student’s account balance.
- Complete Withdrawal: Students who withdraw completely prior to financial aid disbursement will be subject to the collection policy of the Business Office. Account balances will be due immediately and subject to referral to a collection agency.
Course Materials, Kits/Supplies, Tools, and Uniform Purchases/Returns/Buyback Information
- Students may purchase all course materials (textbooks, access codes, eBooks), supplies, and tools in person at the bookstore through the new contactless counter service or through the bookstore website.
- Student Schedules will be available at the bookstore. We will pull the books for you so you can ensure you get the correct course materials.
- Digital Content for eBook purchases in store will be located directly on your receipt.
- In-Store Pick up options are available for all online webstore textbook purchases.
- Digital content including eBooks is available for direct access following online purchase.
- Access Codes bundled with books will be included with your order.
- The on-campus store accepts all Credit/Debit cards, Cash, Southeast Tech One Card, Bookstore Gift Cards, and all contactless payment solutions. Personal Checks are not accepted. The online webstore accepts all forms of credit card payments.
- Third Party Agency Charging is available only through authorizations sent directly to the Business Office for SD Vocational Rehab, Veteran’s Affairs, WIOA, and any other qualifying agencies.
- Build Dakota Students will be informed of ordering and pick-up instructions.
- Textbook returns are only allowed during the purchase period for each semester. Refer to the Bookstore website for return details and dates.
- Tool purchases can be made in-store or online. We will not ship out online tool orders as those will be available for pick up only. Payment is required at time of tool purchase. Tools are not eligible for returns.
- TEAS manuals are available for purchase and DO NOT qualify for any type of returns.
- Uniforms for qualifying programs must be purchased online through the uniform shop. Refer to the Exchange Policy on the website. Excess Financial Aid is available for qualified uniform purchases at the beginning of each semester. Refer to website for details.
- Textbook Buyback- In-Store and Online buyback will be available throughout the entire year during normal store hours. End of Term Buyback events will be held at the end of each term. Dates and times will be communicated for those events. Check the bookstore website for details on buyback events and general information.
IT Support Center
The STC IT Support Center provides on-site technical support to all students and hardware support to students who have an STC laptop. Be sure to check out the technology requirements website for details on your program. If you need help from the IT Support Center, you can call, stop by, or use the IT Support Portal (https://its.southeasttech.edu/TDClient) to request assistance.
All new students entering an STC laptop required program who are registered for six (6) credits or more will purchase their laptop through STC. STC purchases laptops directly from the manufacturer and passes the savings on to the students. In addition, STC laptops are covered by a comprehensive service arrangement which includes on-site repair and customer support for three (3) years through STC’s IT Support Center. Laptops are also available to students in Bring Your Own Laptop (BYOL) programs through the same sales agreement process. See also: https://laptop.southeasttech.edu
Access and Workforce Opportunity
Established in 2021, the Office of Access and Workforce Opportunity removes barriers to higher education and workforce success for students and their families. The office provides wraparound support through community health workers and connections to campus and community resources.
After an initial appointment, students may access practical supports, including limited financial assistance for registration, TEAS, or CPR testing, and program-related drug screening and background checks.
The office also assists with enrollment in public benefit programs such as SNAP, Medicaid, and state childcare assistance, and may provide gas cards, grocery cards, and referrals for healthcare services.
In addition, students can participate in individualized coaching focused on health and stress management and long-term planning. Students are encouraged to use the Transition to Success goal-setting tool, Map of My Dreams, to help plan for their future.
Initial appointments are brief (10–15 minutes) and designed to be low-barrier. Staff provide regular follow-up during early engagement and maintain ongoing contact based on each student’s needs and preferences.
For more information, visit https://www.southeasttech.edu/student-life/access-workforce-opportunity.php.
Workforce Development
The Workforce Development Office provides skills enhancement and t opportunities for companies and individuals in the Sioux Falls region.
Training is offered in areas including:
- Computer Information Technology
- Construction & Transportation
- Corporate and Small Business
- Health Care
- Manufacturing & Industrial
Programs such as Commercial Driving offer alternative pathways for individuals pursuing these career fields.
Employers and employees can access training in areas such as computer applications, leadership and supervision, industrial safety, manufacturing technology, and communication. Customized training is also available, with content, format, and location tailored to meet organizational needs.
Workforce Development partners with regional employers to design and deliver training that strengthens workforce skills, increases productivity, and supports employee satisfaction.
For more information, visit https://www.southeasttech.edu/partner-with-us/workforce-development/index.php
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