2020-2021 Academic Catalog 
    
    Dec 03, 2020  
2020-2021 Academic Catalog

Software Support Specialist, Diploma


Upon completion of a Diploma in Software Support Specialist, a student will be able to:

Science & Technology     
  • Understand and demonstrate basic computer constructs.
  • Understand and demonstrate proficiency in the following languages: Java, C#, HTML, SQL
  • Demonstrate proficiency using a variety of integrated development environment (IDE) applications (Visual Studio, Websphere, Dreamweaver)
  • Demonstrate basic understanding of relational databases.        
  • Understand object oriented programming concepts.
Problem Solving/Critical Thinking       
  • Demonstrate the ability to break down the logic needed to solve a problem using computer programs.
  • Demonstrate the ability to work independently and in teams to achieve established goals.
Professionalism 
  • Exhibit professional and ethical behavior.
  • Seek membership in professional organizations.
  • Demonstrate the ability to research and present information on a given IT topic.
 Communication
  • Demonstrate proficiency in written communication. 
  • Demonstrate use of appropriate computer terminology.