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Upon completion of a Diploma in Residential Heating & Air Conditioning, a student will be able to:
Science & Technology
- Prevent, identify, or solve problems with equipment, using various test equipment.
- Choose procedures, tools or equipment to make necessary repairs.
- Understand overall intent and proper procedures for setup and the operation of various types of equipment.
- Utilize time management skills to complete work as scheduled.
- Participate in industry training to enhance his or her ability to keep abreast of changes in the field.
- Locate, understand, and interpret information found in manuals, graphs, and schedules.
- Respond to verbal directions and or messages necessary to perform tasks pertinent to this career.
Problem Solving/Critical Thinking
- Prevent, identify, or solve problems with equipment, using various test equipment.
- Understand overall intent and proper procedures for setup and the operation of various types of equipment
- Utilize time management skills to complete work as scheduled.
- Locate, understand, and interpret information found in manuals, graphs, and schedules.
- Organize their thoughts and ideas and deliver them verbally in way the customer will understand
- Recognize a system problem and devise and implement a repair procedure.
- Recognize, organize, and process symbols, pictures, and diagrams that are pertinent to this field.
- Evaluate a service situation and choose the best corrective measure.
Professionalism
- Choose procedures, tools or equipment to make necessary repairs based on instructions from supervisor and or customer.
- Respond to verbal directions and or messages necessary to perform tasks pertinent to this career.
- Organize their thoughts and ideas and deliver them verbally in way the customer will understand.
- Recognize a system problem and devise and implement a repair procedure.
- Demonstrate understanding, friendliness, and politeness toward coworkers.
- Demonstrate understanding, friendliness, and politeness toward customers.
- Present a positive attitude toward the work environment regardless of situation.
- Exert a high level of effort and an honest nature in the work place.
Communication
- Choose procedures, tools or equipment to make necessary repairs based on instructions from supervisor or customer.
- Locate, understand, and interpret information found in manuals, graphs, and schedules.
- Respond to verbal directions and or messages necessary to perform tasks pertinent to this career.
- Organize thoughts and ideas and deliver them verbally in way the customer will understand.
- Demonstrate understanding, friendliness, politeness to coworkers, as well as customers.
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