Phlebotomy/Patient Care Technician (Spring Start), Diploma

Upon completion of a Diploma in Phlebotomy/Patient Care Technician, a student will be able to:

Science and Technology

• Explain the actions of anticoagulants to prevent blood coagulation.
• Be able to operate and troubleshoot blood drawing devices.
• Recognizes the differences is patient vasculature when selecting vein.
• Understands the principle of blood circulation.   

Problem Solving/Critical Thinking

• Recognize the importance of correct blood collection techniques in managing total patient care.
• List the factors that influence the integrity of a blood specimen.
• Identify the types of evacuated tubes by color code, state the anticoagulants and additives present, the mechanism of action and any special characteristics of each tube.
• List the correct order of draw for the various types of blood collection tubes.
• Perform dermal punctures.
• Identify the steps of the venipuncture procedure.

Professionalism

• Effectively interact with clinic and hospital staff.
• Provide quality and professional service.
• Demonstrate strong worth ethic and strong interpersonal skills.
• Works with patients in diverse situations.
• Exhibits flexibility and adaptability.
• Works to quiet patient anxiety before and during venipuncture.
• Provides friendly service by treating patients with dignity, respect and compassion.

Communication

• States the purpose of quality assurance in blood collection.
• Can explain the blood drawing procedure in words the patient can understand
• Discuss methods to safely dispose of contaminated needles.
• Discuss the purpose and types of tourniquets.
• List the required information on a requisition form.
• Define the chain of custody for patient samples.
• Discuss the use of gloves, gauze and bandages when performing venipuncture.
• Describe the patient prep and variables that can affect some laboratory tests.
• Effectively communicates with supervisor and other medical staff members.