The page uses Browser Access Keys to help with keyboard navigation. Click to learn moreSkip to Navigation

Different browsers use different keystrokes to activate accesskey shortcuts. Please reference the following list to use access keys on your system.

Alt and the accesskey, for Internet Explorer on Windows
Shift and Alt and the accesskey, for Firefox on Windows
Shift and Esc and the accesskey, for Windows or Mac
Ctrl and the accesskey, for the following browsers on a Mac: Internet Explorer 5.2, Safari 1.2, Firefox, Mozilla, Netscape 6+.

We use the following access keys on our gateway

n Skip to Navigation
k Accesskeys description
h Help
Southeast Technical Institute    
 
    
 
  Nov 18, 2017
 
2017-2018 Catalog and Handbook
[Add to Catalog Bookmarks]

BUS 137 - Interpersonal Skills for the Office Professional

2 Credit Hours
Students will develop their interpersonal skills by exploring the various roles they play in working with customers, co-workers and supervisors. Customer service fundamentals will be learned, along with customer relationship management and communication. Students will also learn proper business and office etiquette. Interpersonal relationships as well as the students’ own attitudes and motivations will be recognized as critical components of success in an organization. As students explore their own strengths and weaknesses, they will write a personal development plan as a final project. A variety of learning activities will strengthen the students’ ability to apply their knowledge.

Corequisites: BUS 107  

Check course scheduling information | Check course textbook information



[Add to Catalog Bookmarks]