2017-2018 Catalog and Handbook 
    
    Oct 16, 2019  
2017-2018 Catalog and Handbook [ARCHIVED CATALOG]

Residential Heating & Air Conditioning Technology, Diploma


Upon completion of a Diploma in Residential Heating & Air Conditioning, a student will be able to:

Science & Technology

  • Prevent, identify, or solve problems with equipment, using various test equipment.
  • Choose procedures, tools or equipment to make necessary repairs.
  • Understand overall intent and proper procedures for setup and the operation of various types of equipment.
  • Utilize time management skills to complete work as scheduled.
  • Participate in industry training to enhance his or her ability to keep abreast of changes in the field.
  • Locate, understand, and interpret information found in manuals, graphs, and schedules.
  • Respond to verbal directions and or messages necessary to perform tasks pertinent to this career.

Problem Solving/Critical Thinking

  • Prevent, identify, or solve problems with equipment, using various test equipment.
  • Understand overall intent and proper procedures for setup and the operation of various types of equipment
  • Utilize time management skills to complete work as scheduled.
  • Locate, understand, and interpret information found in manuals, graphs, and schedules.
  • Organize their thoughts and ideas and deliver them verbally in way the customer will understand
  • Recognize a system problem and devise and implement a repair procedure.
  • Recognize, organize, and process symbols, pictures, and diagrams that are pertinent to this field.
  • Evaluate a service situation and choose the best corrective measure.

Professionalism

  • Choose procedures, tools or equipment to make necessary repairs based on instructions from supervisor and or customer.
  • Respond to verbal directions and or messages necessary to perform tasks pertinent to this career.
  • Organize their thoughts and ideas and deliver them verbally in way the customer will understand.
  • Recognize a system problem and devise and implement a repair procedure.
  • Demonstrate understanding, friendliness, and politeness toward coworkers.
  • Demonstrate understanding, friendliness, and politeness toward customers.
  • Present a positive attitude toward the work environment regardless of situation.
  • Exert a high level of effort and an honest nature in the work place.

 Communication

  • Choose procedures, tools or equipment to make necessary repairs based on instructions from supervisor or customer.
  • Locate, understand, and interpret information found in manuals, graphs, and schedules.
  • Respond to verbal directions and or messages necessary to perform tasks pertinent to this career.
  • Organize thoughts and ideas and deliver them verbally in way the customer will understand.
  • Demonstrate understanding, friendliness, politeness to coworkers, as well as customers.