2017-2018 Catalog and Handbook 
    
    Oct 16, 2019  
2017-2018 Catalog and Handbook [ARCHIVED CATALOG]

Software Support Specialist, Diploma


Upon completion of a Diploma in Software Support Specialist, a student will be able to:

Science & Technology     

  • Understand and demonstrate basic computer constructs.
  • Understand and demonstrate proficiency in the following languages: Java, C#, HTML, SQL
  • Demonstrate proficiency using a variety of integrated development environment (IDE) applications (Visual Studio, Websphere, Dreamweaver)
  • Demonstrate basic understanding of relational databases.        
  • Understand object oriented programming concepts.

 Problem Solving/Critical Thinking       

  • Demonstrate the ability to break down the logic needed to solve a problem using computer programs.
  • Demonstrate the ability to work independently and in teams to achieve established goals.

Professionalism 

  • Exhibit professional and ethical behavior.
  • Seek membership in professional organizations.
  • Demonstrate the ability to research and present information on a given IT topic.

 Communication

  • Demonstrate proficiency in written communication. 
  • Demonstrate use of appropriate computer terminology.